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Thursday, January 13, 2011

Reliance Cellular Service & Mobiles

RELIANCE CELLULAR SERVICE
Reliance infocomm is the outcome of the visionary Dhirubhai Ambani’s dream Dhirubhai Ambani charted out the mission for Reliance Infocomm in late 1999.

Reliance India Mobile service was launched on December 28, 2002 the 70th birth day of the Reliance group founder Shri.Dhirubhai H.Ambani.

The Reliance infocomm network consists of 60.000km of optical fibere cables spanning the length and breadth of India. These cables can carry thousands of billions of bits per second and can connect one part of country with another’s. This network expansion plan is going on in full speed and shortly it shall be covering 300 cities in Karanataka and over 5000 cities across the country.

Reliance network will offer a complete range of the telecom service, covering mobile and fixed line telephone including broad band rational and international long distance services, data service and a wide range of value added service.

The aim of Reliance India Mobile
The Reliance team wanted to do better than the best not only in India but also in the world.
To make the tools of infocomm available to people at on affordable cost.
Reliance India Mobile wanted a telephone call be cheaper than a postcard.

Vision
Reliance will offer unparalleled value to create customer delight and enhance business productivity. They will also generate value for their capabilities beyond Indian borders while enabling millions of India’s knowledge workers to deliver their services globally

Cellular Service Providers in India:
Some of the cellular service providers in India are as follows: Air Tel, Spice telecom, BSNL’s CellOne, Tata Indiacom, Reliance India Mobile ltd., Idea, Hutch, BPL cellular, AirCell, Max touch etc.

R-SERVICES
The following are the services offered by the Reliance i.e. Prepaid & Postpaid Services.

Value Roaming
This value roaming facility boundaries lets the customer make and receive calls any where outside the customer’s home circle i.e from one state to another state in a country.
Inter National Roaming
Communication without beyounders, That’s what the wireless world means thus this makes possible for the customer to make and receive calls anywhere from one country to another country in the world.
Voice Mail
Mobile phone’s makes it possible to record messages whenever the customer is unable to take a call, he/she can redirect it to their voicemail box by using the Voice Mail service. The caller can leave a message in the customer’s Voice Mail box.
Call Waiting
This facilities enables the customer to receive a second call while he/she is already engages an one, when this feature is activated he/she may either discontinue the first call and take the waiting one or take the second one.
Call Hold
This one allows customer to put the first call on hold and he/she can do any one of the following option from their handset
Make a second call.
Receive a second call which is waiting.
Check or send a text message.
Check his/her voice mail.
Use any other feature of the phone.
Call Divert
Some time if customer is busy and he/she is unable to take his/her calls this feature helps him/her to divert their calls to another phone number or voice mail box with in the SDCA.
Call Conference:
A caller can connect with two (i.e., maximum of 3 persons including the customer him self! her self simultaneously and set up a conference with them using this service.
C L I P (Calling Line Identification Presentation):
This facility allows customer to view the number of the caller on his/her phone screen.
C L I R (Calling Line Identification Restriction)
This facility helps the customer when he/she not want their number to he displayed to the called person always, then the same can be activated upon request.
International SMS
International SMS service enables the customer / mobile user to send, service replay and forward simple text message to any one across the world.

R-WORLD
Hot n New
Through this the mobile users can watch newly launched services and major wents such as movies, contests, ring tones, wallpapers, games etc.

Cricket
Through this section one can get score up dates.
Head Lines:
People can get news headlines that’s update every 15 minutes.
Song Film
This allows the mobile user to view and save Song Film TV ofhis/her choice.
Multimedia Message Service
The mobile users can send music card, pictures message and audio message using is application.
Ring Tone
Through this application the customer download, save and replay the tunes suit his/her personality and taste.
Game:
This package allow as to play different challenging game.
Travel
Through this customer can check the availability of train tickets and book online.
Mobile Banking:
This facility can be availed by the customers who hold on account with any of HDFC and ICICI branches in selected cities.
Jockes
Jockes is an application which provides jockes on customer’s handset in an easy to use manner.
Surf
It is an Internet WAP sites access service, available as a part of P. World this is sued to check news, finance, shoping entertainment etc.

R-CONNECT
R-Connect Cable:

The cables of R-connect helps Reliance Mobile Phone to work as a high-speed modem for PC or Laptop you can download files as well as read and send e-mails easily at speed up to 144Kbps, any time, any where.

R Connect Card:
A revolutionary product, that works as a modem as a mobile phone. You can surf the Internet, Access e-mails, make and receive calls and SMS from laptop wherever you are across the country.
P D A Phone:
The wireless PDA offers not only Internet access but also mail access, personal information management and a host of other personal productivity totals.
SMS Service:
The customer can able to acces a host of information on large range of topics such as news, Ring tones, convenience, Entertainment, Life Style, Sports, Finance and Local information etc. On its own SMS 1234 service as well as other popular SMS Service.

HAND SETS:
Black and White Handset
LG RD 2230
LG RD 2130
LG RD 2030
LG RD 2280
Samsung 356 Slim
Nokia 2112

Colour Hand Set
LG RD 5130
Nokia 3105
Motorola V730
Nokia 6012
Nokia 6585

Colour Handset with Camera
Samsung 5CH A603
GTRANGCP 4020
LG RD 6130
LG RD 6000
Nokia 3205
Rim/Handsets_LG RD 6000HTML
Nokia 6225

Video Camera Phone
LG RD7230- Camera watch Phone
Telson TWC 1150
PDA Colour Phone
Syocera 7135.

Availability of Reliance Cellular service in Karnataka state’s that is Anekal, Arsikere, Bagalkot, Bangalore, Bangarpet, Bantwal, Belgum, Bellary, Bhadravati, Bhatkal, Bidar, Bijapur, Haveri, Hospet, Hubli, Karkala, Karwar, Kolar, Koppal, Kundapur, Mandya, Chikaballapur, Chikamangaloe, Chitraudrga, Devanageri, Gadag, Gokak, Gulbarga, Mangalore, Manipal, Mysore, Najangudu, Raichur, Shivmoga, Hassan, Tipatur, Tumkur and Udupi Districts.

Working of the Cellular Mobile Phone
Subscriber Identification Modual (SIM) is a chip which give access to the cellular network. The SIM card holds all the information to identify and validate the mobile phone user. The SIM card is the interface between user and the network and it allows user to make and receive call. In other words the SIM is the key that lets user into the world of Mobile communication.

First insert the SIM cards into the handset (Mobile Phone) as instruction given in the manual to make and receive calls and ensure that handset battery is charged as per instruction. Allow the SIM card to get activated and then the user can use his mobile phone.

SUGGESTIONS
No doubt majority of the customers are very much satisfied with services of Reliance. But today is the era of competition so new competitions are coming into the picture. The customer can choose any cellular for between satisfactions. Therefore, there is a need for improvement in the service of Reliance mobile. The following suggestions made.

Reliance has to reduced its cost to reach the people of all kinds.
Reliance has to take steps to educate the people of the usage, advantages of the mobile phone.
Frequent change in the pricing policy of the services should kept at minimum level to avoid confusion.
Reliance is investing big budget towards advertisement instead of that they have to reduce their cost to satisfy their customer.
Reliance has to establish its service through out the country mainly in rural areas.
Reliance has to give still many more facility to the students as its users are limited up to the business men.
Reliance has to improve its distance coverage, as it is the main draw back of Reliance.
Reliance has to improve its Networking and connectivity to avoid suspension about quality in the minds of customers.

Enjoy the CDMA or GSM Mobiles in Reliance R-Connect Mobiles.

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