ABOUT TELECOMMUNICATION BSNL

In the recent past cellular industry has been identified as one of the major industries, rapid growth in cellular industry is the result at rapid growth in telecommunication and invention in information and technology. The growth in telecommunication has made word as “Global Village” is becoming necessity for human being. This growing necessity has made many companies to enter the cellular market with various product and service that serve the needs at customers. As the telecommunication industry keep the growing at a rapid rate there are several at customer that have stemmed out. To cater to this many sophisticated cellular services, telecommunication product have taken birth and competing with each other to tap the market. India telecom sector is one at the latest growing sectors in the word. It is seeing changes creeping in the entry to private operation in certain value added services like. Land line telephone services cellules services, Internet services etc. The Indian market has been seeing a lat at action in the cellular service field. The telecommunication industry’s emphasis has been shifted to consumer awareness, consumer perception, consumer opinion, and consumer acceptance level and consumer satisfaction. This modern concept in marketing management is regarded as marketing research which deals particularly with customer awareness and perception. Bharat Sanchar Nigam Limited (BSNL) is one of the biggest land line telephone service provider with more then 35 Million satisfied customers. The most significant achievement at BSNL made in the previous 2002 year was the launch at its cellular mobile services. There has been a sudden emergence of mobile users in the remote areas where the competition cannot ever dreamt to do business. As expected BSNL has offered a highly attractive tariff too, which has taken the organization one step ahead hits well defined mission at marking advanced communication available to the entire spectrum at the society going by the nature at mobile telephony BSNL is offering the following services in cellular network. Pre-paid scheme known as Ex-cel Post-paid scheme known as cell one Will services as Tarang BSNL’s mobile service is available almost in every nook and corner of the country covering 20 states. BSNL is a government of India enterprise spread out in all the states of the country under the department of telecommunication with more than 35 million satisfied customer of landline telephone service. BSNL’s mobile service is launched in 20 state across the country with a side coverage almost every part of the country with a total capacity at about 4 million lines. it is number one in CMTS (cellular mobile Telecommunication services) with the largest area covered by it compared with other cellular service providers. Important events in History of Telecommunication: Oct. 1854 : The first Telegraph Act enacted Nov. 1881 : License granted to private companies to operate telephone systems at Madras, Bombay, Rangoon, Calcutta 1888 : Post paid Telegraph Department combined as quasi- commercial departments. 1902 : First wireless telegraph station establishment between Saugor Islands and Sandheads. 1903 : Reorganization of superior establishment in telegraph departmental wireless telegraph introduced. 1905 : Control of Telegraph department transferred from PWD to commerce and industry department except for matters connected with building and electricity Dec. 1910 : Telegraph department awarded a gold medal in the united provinces exhibition held at Allahabad. 1912-14 : Amalgamation of postal and telegraph department under a single director, General reversion of control of P&T again to PWD 1923 : Long Distance dialing (90 miles) introduced between Lahore and Lyallpur 1923 : First Trunk Telephone Circuit in Burma established between Rangoon and Pegu 1923-24 : 152 questions relating to department were asked and answered in the Legislative Assembly. 1937 : Burma and Aden telegraph systems which were a part of Indian telegraph system, separated. 1937 : Deluxe telegram with foreign countries introduced. 1940 : Introduction of Urgent private inland trunk calls overseas telephone service temporarily suspended due to war conditions. 1942-47 : Telecommunication development scheme came into operation. A telecommunication development board was set up. 1st Jun. 1949 : Introduction of Hindi telegram in Devanagari script Dec. 1949 : Wireless station commenced functioning at Srinagar Nov. 1950 : Private Priority Telegram Introduced. 1950 : Own your telephone exchange scheme began to operate Dec. 1950 : Telegraph wires (unlawful Possession) of 1950, Act was passed by Parliament. 1978 : Introduction of press bulletin service (PBS) telecommunication consultants India Ltd set up in the public sector to provide consultancy 1985 : First mobile telephone service introduced at Delhi 1986 : Mahanagar Telephone Nigam Ltd. and Videsh Sanchar Nigam Ltd. Were established. 1984 : Announcement of National telecom policy. Cellular telephone services started in Culcutta and Delhi internet service provided by VSN. ISDN service started commercially. 1956 : The telecom regulatory authority of India was set up. Wireless in Local Loop (WLL) telephone system introduced in MTNL. Delhi Indo Nepal Optical Fibre Link commissioned. Basic telecom services Opened for private competition. 1999 : New telecom policy DOT is separated into two organs DTS and DTO. 2000 : Telecom disputes, settlement and appellate tribunal was established. National Long Distance service opened for private competition. Bharat Sancher Nigam Ltd. is born. 2002 : BSNL Came under private management. International Long Distance service opened for private competition. Internet telephony was started.